The following organizations provide access to interpreters and culture brokers in Ontario: Cultural Interpretation Services for Our Communities (CISOC) (Ottawa) This organization is a registered charitable organization that was founded in 1993 with the aim of providing the highest standards of interpretation and translation services. With over 160 professional interpreters and translators working in more than 60 languages and dialects, the services include interpretation, on-site and by phone (24/7/365), Translation into-and-from over 20 world languages, interpretation certification training and testing, and intercultural training. Developed by CISOC, the Cultural Interpreter Language and Interpreting Skills Assessment Tool (CILISAT) is a provincially recognized testing system that allows potential interpreters to acquire professional accreditation and certification in any of 37 languages. CISOC is responsible for managing and administering the CILISAT throughout Ontario.

Immigrant Women Services (Ottawa)

Immigrant Women Services Ottawa (IWSO) is a non-profit agency that provides counselling and support services to abused immigrant women and their families in Ottawa and its surrounding areas. IWSO language Interpretation service ensures accurate communication between Ottawa’s legal, social, health, community agencies and their multilingual clients. Interpretation services are offered 24 hours per day and 7 days per week and include: face to face interpretation; message relay; telephone interpreting; and group interpretation. The service is free for victims or violence. For other language interpretation services there is a fee. IWSO provides Interpretation training to individuals with the skills, tools and knowledge to deliver a professional interpreter service. Trainees must be fluent in English, and a second or third language and are required to pass a language test (ILSAT or CILISAT), before taking the training. The organization also offers a training program for service providers to heighten their awareness to the cultural differences of immigrant and visible minority women and to work towards the provision of appropriate and accessible services.

Access Alliance (Toronto) Access Alliance works to promote health & well being and improve access to services for immigrants and refugees in GTA. We provide interpretation and document translation to diverse range of customers. Our interpreters all receive a minimum of 70 hours core training on Community Interpretation and are required to complete a course in Medical Terminology. Some of our interpreters are internationally trained and also hold certificates in court interpreting. We also provide our interpreters with ongoing professional development workshops, as a way to keep their knowledge current. We may be able to accommodate, if you require an interpreter with specific terminology expertise. Our services include face-to-face interpretation at your agency or in your client’s home, telephone message relay, conference calls, and group interpretation. We also offer training and consulting services to help you enhance your organizations ability to work with your customers and interpreters.

Multilingual Community Interpreter Services (Toronto) MCIS is a social enterprise which provides professional interpretation, translation and training for new interpreters in the Greater Toronto Area (GTA). The different types of interpretation services provided include face-to-face, group, and telephone interpretation. Interpretation services are provided across the public sector. Presently, interpretation services are offered in 96 languages. Additional services include sight translation of key documents, translation and audio/video transcription services and training and orientation for all service providers working with interpreters and translators. MCIS offers services to over 630 agencies in South Central Ontario across all sectors including the medical sector. They train an average of 200 interpreters every year to work in the medical and legal sectors. They all pass a standardized language proficiency test and undergo 100 hours of training. In addition, they complete glossaries, work on online language labs, go on site visits, complete homework assignments and participate on online forums.

RivInt (Greater Toronto Area) RivInt has been in operation since 2001. They provide professionally screened, trained and qualified interpreters and translators. They also offer interpretation and translations services, 24 hours a day, 7 days a week. RivInt is a non-profit, community based business managed by Elspeth Heywoth Centre for Women (EHCW). We are dedicated to providing exceptional language services to the public and private sectors by focusing on the interpretation needs of the service providers and their clients. RivINt services for immigrants and refugees reach to all areas in and around the Greater Toronto Area. RivInt has been providing its services to non-profit organizations, public and private sector organizations and many others for almost 10 years.

  • Hotline: (416) 462-3718
  • Tel (Office): (416) 663-2978 ext. 227
  • Fax: (416) 663-1232

Across Languages (London) Across Languages Translation and Interpretation Service exists to eliminate language barriers to communication between people of diverse languages and cultures. We strive to ensure that communication across language barriers is effective, giving all people equal opportunity to access and participate in societal processes, services, and institutions. Across Languages provides interpreters for area hospitals, the City of London, the Children’s Aid Society, the London Middlesex Health Unit, several provincial government ministries, WSIB, WSIAT, CPP, Designated Assessment Centres, lawyers, schools, counsellors and therapists, family doctors, police, provincial courts, community agencies serving refugees and immigrants, as well as many other organizations in London and across South-western Ontario and beyond. Through a network of non-profit interpreting services across Ontario, we can draw upon approximately 600 similarly-trained interpreters covering up to 65 languages.

The Canadian Hearing Society After-Hours Emergency Interpreting Service The After-Hours Emergency Interpreting Service is a sign language interpreting service for health or mental health emergencies.The service is available in Ontario from 5 p.m. to 9 a.m. on weeknights and 24 hours/day on weekends and holidays. The After-Hours call centre will accept calls for interpreters until 8:15 a.m. Anyone who needs a sign language interpreter to communicate clearly in a health or mental health emergency can use the service. This includes hospitals and walk-in clinic emergency personnel, Children’s Aid Societies staff, mental health clinic/shelter staf, deaf, deafened and hard of hearing people, friends or family members.